Frequently Asked Questions
- How should I present the text information for the website?
- All text information should be supplied to us in either digital format (i.e. Microsoft Word document or similar), or as text in the contents of an email.
- How should I supply the images for the website?
- All images to be included in the project, with the exception of custom graphics, should be presented to us in either digital format (i.e. stored on cd or floppy-disk) or as photographic/printed material suitable for scanning and optimizing.
- What about domain registration and hosting?
- We will register the domain(s) of your choice in your name or we can guide you through the process. You are of course free to use whichever hosting company you like. We prefer to use Accord Internet.
- What about payment?
- After free consultation and initiation of the project a deposit of £150 shall be payable in advance. On completion, any remaining balance shall be payable four working days before final upload to server. Payment may be made by cash or cheque.
- What about V.A.T.?
- The price quoted is the price you pay.
- How will my website be found on the internet?
- Your website will be submitted to various search engines and web directories e.g. The Open Directory, MSN, Alta Vista, AllTheWeb, Lycos.
- Will I be able to how my website is progressing?
- Your website will be temporarily stored on the our server where it can be viewed at any time during construction.
- When checking the progress of my website, nothing seems to have changed.
- You may be looking at what is called a "cached page". This may be caused by your browser (Internet Explorer, Netscape etc) or your ISP. All ISP's cache, or save pages you have previously looked at on their servers to send to you to save on their bandwidth and processor usage. The only thing you can do is hit the refresh or reload button on your browser to clear its cache. If there is still no change then it may be 2 or 3 days before your ISP clears its cache.
- Answer not here?
- Either fill out the form on the contact page or email us at enquiries@simsol.net to have any questions answered.
